2004 saw the beginning of a decline in the quality of my life with pain ranging from barely tolerable to intractable pain and suffering. I made several visits to orthopaedic doctors, neurologists, physiotherapists and chiropractors but none managed to resolve my issues. I was reduced to life indoors and sleeping on a recliner, constantly straining to find a position that gave me some semblance of sleep and rest.

A friend of mine suggested a visit to Pauline. She was the first physiotherapist who gave me an hour’s worth of manual therapy at my first session (she exclaimed that my muscles were hard as a block of wood from years of disuse) and a treatment plan that entailed one to two years. About three years have now lapsed with COVID interfering with the treatment plan. Today I’m walking and doing Latin American Zumba three times a week. For eighteen years I suffered and could not walk. I feel refreshed like a whole new person today thanks to Pauline and Timothy. There’s a comforting reassurance that should I need to make an appointment, I can always call them anytime. Thank you, Pauline and Timothy for restoring me back to a healthy life.

Anne
Homemaker

After a surgery on a torn rotator cuff, my recovery was slow and physiotherapy in the hospital wasn’t as effective as expected. I decided to try out therapy sessions at Aptive Physio after recommendation from a referral. In just 1-2 sessions with Pauline, the result was amazing! My range of motion and strength improved tremendously. She used a combination of techniques, fine-tuned to my rehab requirements. Most importantly, her dedicated attention to her patients made a big difference in the overall recovery experience. The clinic is conveniently located in Orchard, it’s small but cozy, and always busy!

Peter Chen
Business Owner

I was a skeptic when I first went for my Physiotherapy. Totally convinced after Pauline successfully treated my very bad neck condition. Subsequently, I had a rotator cuff tear surgery and again Pauline successfully helped me to gain a good range in 4 months and then full range within 6 months! She seems to instinctively know where the pains and aches are and she is one who wastes no time in treating the issues. She discharged me with some exercises once she felt that I am ready, so it is not a case where treatment are dragged out. Totally recommend Pauline! She gives prudent and balanced advices.

Carol Tan
HR Manager

I had a knee replacement surgery and was recommended by my good friend to consult Pauline for physiotherapy. My friend also had a knee replacement, treated by Pauline & well recovered. Pauline is very knowledgeable and professional at what she does for someone her age. She is a lovely lady to talk to and I enjoyed seeing her for treatment. I was able to return back to my favourite sport, golf, about 4 months post-surgery as my knee had good range, strength and stability. I would definitely recommend her to all who needs post operation rehabilitation for a speedy recovery. Pauline will surely nurse you back to health!

Yao Lee Lee
Business Owner

I was treated by Pauline for 2 different ankle injuries (ATFL strain and post-op torn retinaculum), and was her patient for over a year in total. She is extremely professional and knowledgeable in her expertise and is so much fun to talk to and be around. Physio sessions not only left me feeling physically better, but emotionally and mentally thanks to Pauline’s bubbly and humorous personality. I got to be treated by Nicole a few times as well and she is just as proficient as Pauline in what she does and is so friendly and fun to be around as well. I highly recommend Aptive Physio to anyone who needs it!

Hannah Tan
Executive

In December 2018 I suffered a dislocation to my left shoulder which also resulted in torn labrum ligaments and attachments. After the surgery, I could barely move my arm due to muscle restriction.

I was referred to Aptive where Pauline helped to nurse my shoulder back to health. Her expertise in physiotherapy as well as her warm character, and her genuineness to help me made the entire process of recovery much easier and better. I would also show my gratitude to Nicole who was there to help me when Pauline was not around. I would strongly recommend Aptive Physiotherapy to anyone out there who needs physio sessions to get back to heath. 

Khairul Samson
Pilot

My shoulder was in a bad shape after SEA Games 2017 and it had to be operated on. The op was not a quick fix - it took a few hours and was successfully completed but the rehabilitation process was long drawn. I'm thankful that my surgeon referred me to Pauline in time when poor progress was observed from initial physiotherapy under the hospital system.

Over the course of treatment, I've found Pauline to be:

Knowledgeable - trust is naturally formed to allow her to mobilise my shoulder with as little pain as possible

Approachable - builds rapport comfortably

Encouraging - especially when I was frustrated with initial progress or lack thereof

Pauline jokingly mentions that she always gets cases like mine to salvage but I believe these serve as testament to her capabilities. I've since recovered and am now able to play the sport I love. I would definitely recommend any patient to see her!

Sheryl Tan
Former National Athlete

I got to know Pauline during my ACL pre-surgery, and requested to be referred back to her after realising my post-surgery rehabilitation with another Physiotherapist was not ideal.

Pauline customised the treatment for each Physiotherapy session after checking the progress of my condition. Her methods are so effective, and my progress was back on track after just a few sessions with Pauline. Her willingness to share, friendly and approachable nature makes her highly recommended.

Thank you Pauline!

April Lim
Banking Professional

I've been with Aptive Physiotherapy for slightly over a year under Pauline's care and it has helped me tremendously. Pauline is a Physiotherapist who is very knowledgeable in her field. She has helped me manage my chronic back pain through pain relief treatments and muscle strengthening exercises; and if I ever have any concerns or queries, I know I can always turn to Pauline. She always takes time to patiently clarify my doubts about any pain or my condition. Moreover, Pauline is an extremely affable and caring person, much like the rest of the team at Aptive Physiotherapy. The atmosphere is always warm, and they feel like old friends I know I can trust.

Thank you Pauline and team!

Beatrix Lim
University Student

Pauline is warm and knowledgeable, and that makes me feel at ease whenever I attend my Physio treatment sessions after a shoulder surgery. 

She checks in on my progress before starting each session and customises the treatment programme according to our recovery needs and goals. Her extensive knowledge, treatment progress planning, and understanding of a competitive sports person's mentality allowed me to have a smoother return to sports.

Thank you so much Pauline!

Ke Hui
Teacher

Exactly a year ago I had a really bad fall while out walking. I shattered the ball of my shoulder, broke my arm, and cracked a rib. As it was my right arm, I am right-handed, I did not know what to expect.

Thanks to my Physiotherapist Nicole, I am almost 100% better. It has been hard work, especially at the beginning, and painful at times, but without Nicole's hard work I do not think I would have recovered to this stage. I can't thank you enough Nicole, for all you have done to help me get back to normal.

Christine McGugan
Homemaker

Pauline has proven to be a professional and competent physiotherapist who has effectively helped me to regain my physical movement in a short period of time after I was left with a very stiff ankle post ATFL operation. She provides me with undivided attention throughout each session and will assess my condition regularly, ensuring I was progressing with time. I value her patience, always answering my queries and her genuine feedback and advice on how physio can help me. I have experienced real improvement after my sessions with her. Aptive Physiotherapy provides effective, sincere treatment with reasonable charges. Thumbs up!

Ang Hui Ling
Engineer

ACL rehabilitation may be a long and difficult journey but Pauline has made this process more enjoyable. She is very knowledgeable and has helped me understand my injury and surgery a lot better, clearing a lot of my doubts. With her guidance, I could get off crutches not long after the surgery. She guides me through each exercise patiently, explaining the rationale behind every one of them. Her constant reassurance and support has helped me improve very quickly.

Natalie Lee
Student

Went to Aptive Physiotherapy for ankle rehabilitation after a fracture and got better within 3-4 months! Pauline and the other physios are all very knowledgeable and friendly. I greatly recommend Aptive for their physiotherapy sessions 💯👍🏽

Tabitha Tan
Student